We are sorry, we do not offer an exchange service though our online store. However, you can simply return any unsuitable items to us for a full refund as per our Returns Policy and place a new order for the item(s) you want. Exchanges are offered instore only for items within a 28 day period.

Any breakages or damages to items purchased online must be reported to us within 24 hours of delivery. If a product is damaged in any way please send us proof of the damage with photos to info@mulveys.ie where a member of our team will help you.

For hygiene reasons we are unable to offer an exchange or refund on a small number of products outlined below. · Earrings (purchased online & in-store) · Perfume (purchased online & in-store) · Fascinators (purchased in-store) · Hats (purchased in-store) · Make-up (purchased online & in-store) · Hair accessories (purchased online & in-store) Lingerie and Shapewear In the interest of hygiene, lingerie and shapewear cannot be returned unless the hygiene seals are still in place, labels are attached and packaging is in its original condition. If you wish to return this product, it must be in new, unused, and unworn condition with tags attached (where applicable) and in original packaging. It is our policy to return goods to the purchaser if we suspect that any product has been used or worn. Gift Set Returns Policy If you wish to return a gift set, all items must be returned and in a new, unused, and unworn condition with tags attached (where applicable) and in original packaging. It is our policy to return goods to the purchaser if we suspect that any product has been used or worn. In the interest of hygiene, we are unable to offer an exchange or refund on earrings, make-up, perfume or hats that may be included within any giftset.

Mulveys.. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Mulveys.... may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2020.

What we collect We may collect the following information:

Name:

Contact Information including email address,

Demographic information such as postcode,

Preferences and Interests,

Other information relevant to customer surveys and/or offers

What we do with the information we collect.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes.

We may contact you by email, phone, fax or mail.

We may use the information to customise the website according to your interests.

Security:

We are committed to ensuring that your information is secure.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information.

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at Your Email Address Here.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.

We will promptly correct any information found to be incorrect.